Payroll Incentive Program (PIP)
As an easy way to contribute to health and human service agencies in local communities, Verizon offers the Payroll Incentive Program which allows employees to donate a portion of their payroll automatically to Health and Human Service agencies.
Please note that the Payroll Incentive Program (PIP) is applicable to Verizon Communications employees only. This program, and its information, is not applicable to Verizon Wireless employees.
Here are some frequently asked questions about the Verizon Foundation Payroll Incentive Program:
- Why aren't payroll deductions matched by the Foundation?
- How do I enroll, change, or cancel my payroll deduction?
- Can a member of the Customer Support Team make changes to or cancel my payroll deduction selections on my behalf?
- If I notice a mistake in my paycheck, what should I do?
- If I make a change to my payroll deduction, how long will it be before I see the change in my paycheck?
- If I have a problem with my paycheck and it isn't related to a deduction to a Health and Human Services agency, whom should I contact?
- Why aren't payroll deductions matched by the Foundation?
- Due to the high cost associated with providing payroll deduction, the Foundation cannot match employee gifts. However, the Foundation pays for all administrative costs for this service, thereby supporting payroll deduction as another method for employees to donate funds to eligible 501(c) 3 nonprofits of their choice.
- How do I enroll, change, or cancel my payroll deduction?
- To make a change or cancel your payroll dedication log the Payroll Incentive Program online at http://foundation.verizon.com/donor.
- Can a member of the Customer Support Team make changes to or cancel my payroll deduction selections on my behalf?
- No. The policy and compliance rules that govern the Verizon Foundation's Matching prohibit the Customer Support Team from making changes on behalf of an employee. The Support Center Team can answer any questions you have about the program, and can explain/walk you through the online process. You can contact the Support Center Team at 1-866-247-2687 from 8:00AM to 8:00PM Eastern.
- If I notice a mistake in my paycheck, what should I do?
- You must contact the Foundation immediately. You may either log into the Payroll Incentive Program online (http://foundation.verizon.com/donor) and make the correction or call the Foundation's Customer Service Center at 1-866-247-2687 from 8:00AM to 8:00PM Eastern Time Monday through Friday.
- If I make a change to my payroll deduction, how long will it be before I see the change in my paycheck?
- Additions, changes and cancellations will be reflected within two pay cycles.
- If I have a problem with my paycheck and it isn't related to a deduction to a Health and Human Services agency, whom should I contact?
- Please contact the Payroll Office directly at 1-800-932-7947.
Ready to register your payroll deduction? Click Here.
